NA Acquisition LLC

Refund Policy

Effective Date: January 22, 2025

At NA Acquisition LLC, we strive to ensure that our clients are satisfied with our services. However, we understand that there may be instances where a refund is necessary. Our Refund Policy outlines the conditions under which a customer can receive a refund for a product or service purchased. It’s a crucial part of our customer service and helps build trust between our business and our clients.

Conditions for Refunds:

  1. Initial Consultation Fees: Non-refundable.
  2. Monthly Consulting Fees: Refunds will be prorated based on the number of days the service was provided during the billing cycle.
  3. Performance-Based Fees: Non-refundable once performance goals have been achieved and documented.

Process for Requesting a Refund:

  1. Submit a Request: To request a refund, please email us at refunds@naacquisition.com with your name, contact information, and a detailed description of the reason for the refund request.
  2. Review: Our team will review your refund request within 7 business days and notify you of the outcome via email.
  3. Approval: If your refund request is approved, the refund will be processed within 10 business days. Refunds will be issued to the original payment method.

Important Notes:

  • Refunds will not be issued for services that have already been completed.
  • We reserve the right to refuse a refund request if it does not comply with our Refund Policy.
  • In the event of a dispute, our decision will be final.

Why a Clear Refund Policy Matters:

  • Enhances Customer Satisfaction: By clearly outlining the conditions for refunds, we aim to provide a positive experience for our clients, even in cases where a refund is necessary.
  • Protects Business Interests: A transparent Refund Policy helps protect our business from potential disputes and financial losses.
  • Builds Trust: Clearly communicated refund policies help build trust and demonstrate our commitment to professionalism and customer service.

If you have any questions or need assistance with a refund, please contact our support team at support@naacquisition.com or call [Insert Support Phone Number].