NA Acquisition LLC

Cancellation Policy

Effective Date: January 22, 2025

At NA Acquisition LLC, we are committed to providing exceptional service and support to our clients. We understand that sometimes plans change, and you may need to cancel a service or engagement. Our Cancellation Policy outlines the terms and conditions under which you can cancel a product or service purchase, ensuring a clear and transparent communication tool between us and our customers.

Cancellation Terms:

  1. Notice Period: To cancel a service, you must provide written notice to NA Acquisition LLC at least 30 days before the desired cancellation date.
  2. Refunds: Refunds for canceled services will be processed based on the following criteria:
    • Initial Consultation Fees: Non-refundable.
    • Monthly Consulting Fees: Refunds will be prorated based on the number of days the service was provided during the billing cycle.
    • Performance-Based Fees: Non-refundable once performance goals have been achieved and documented.
  3. Notification Method: Cancellations must be submitted via email to cancellations@naacquisition.com or through our online cancellation form.
  4. Confirmation: Upon receiving your cancellation request, we will send a confirmation email within 3 business days. If you do not receive a confirmation, please contact us immediately.
  5. Termination: NA Acquisition LLC reserves the right to terminate services immediately without refund if the customer violates our Terms & Conditions or engages in unlawful or unethical behavior.

Importance of a Clear Cancellation Policy:

  • Customer Satisfaction: By clearly outlining our cancellation terms, we aim to enhance customer satisfaction and trust.
  • Protecting Interests: A transparent policy protects both the business and the customer by setting clear expectations.
  • Building Trust: Clearly communicated policies help build trust and demonstrate our commitment to professionalism.

If you have any questions or need assistance with canceling a service, please contact our support team at support@naacquisition.com or call [Insert Support Phone Number].